Stress Cracking and Prong Failure

Few things can be as upsetting to a jeweler as having a customer return a ring due to prong failure. In some cases, the stone has fallen out and has been lost. This causes additional problems such as replacement cost, possible damage to the jeweler’s reputation, and the likelihood of liability. Also, many pieces have sentimental value, which cannot be restored by even the most skilled craftsman. Continue reading