Not so long ago, on a very busy day, a man asked me to mend his wife’s wedding ring, a tapered bold band with a crack in the shank. I have to admit I neglected our normal take-in procedure and didn’t examine the ring thoroughly before writing up the repair ticket.
Knowing the ins and outs of findings demonstrates another aspect of quality in your shop A ll of us – bench jewelers and sales professionals alike – work hard to earn the respect and loyalty of our customers. It’s called setting ourselves apart and establishing the place where people want to shop.
Knowing how to cast jewelry properly demonstrates another aspect of quality in your shop. Porosity. It’s an ugly word for bench jewelers and can be expensive for store owners and customers. Just close your eyes and picture a block of baby Swiss cheese.